Answers to common questions about using DDBoost’s services — from social boosts to virtual numbers, airtime, and more.
Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10 000 and charges 10 NGN, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1 000 (1 NGN in this example).
Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically. Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put Link: Your Post Link Quantity: 100 Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…) Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes) P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs), Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).
We offer both real and non-drop as well as standard engagement services depending on the package you choose. Each product has a description to guide you.
Yes, periodically on all of our services we offer discounts.
Use a computer, find the timestamp that is located next to your username above your comment (for example: "3 days ago") and hover over it then right click and "Copy Link Address". The link will be something like this: https://www.youtube.com/watch?v=ex123&lc=ex123 instead of just https://www.youtube.com/watch?v=ex123.
To be sure that you got the correct link, paste it in your browser's address bar and you will see that the comment is now the first one below the video and it says "Highlighted comment".
A virtual number allows you to receive SMS (for verification) without using your personal phone number. Choose a platform, pay, and receive a temporary number to complete your sign-up.
Most payments are instant. If there’s any delay, it’s usually due to third-party service congestion and is resolved automatically or with minimal waiting time.
No identity verification is needed. For now we do not offer services that requires user identity verification, this might be changed later in the future.
Refunds are handled based on specific conditions such as failed or unprocessed orders. You can contact support for more help, and we’ll assess the situation fairly. Please check our refund policy.
We use industry-standard encryption and do not store sensitive information unnecessarily. Your privacy and security are a top priority.
Click on the Contact or Support section in your dashboard or homepage. You can also email us or use live chat if available.
Yes. Our social boosting services use tested, quality-safe delivery routes. While we do not guarantee permanence due to platform policies, we strive for high retention and authenticity.
You can purchase a virtual number from your dashboard. Choose your country, platform, and get a number instantly for one-time SMS verification.
You can pay for electricity bills, TV subscriptions (DStv, GOtv, Startimes), and other supported services. Payments are processed securely and immediately.
Your DDBoost wallet allows you to deposit and hold funds in Naira or crypto. You can use your wallet balance for any transaction on the platform.
You can fund your wallet via bank transfer (Naira) or cryptocurrency. Wallet funding instructions are available in your dashboard.
If any transaction fails, your funds will be automatically refunded to your wallet. For unresolved issues, contact support with your transaction ID.
All airtime and data purchases are processed instantly. In rare network delays, delivery is completed within a few minutes.
First, confirm the phone number and network selected. If it still doesn’t reflect after a few minutes, contact support with your transaction ID for immediate resolution.
Yes. You can recharge any valid number, even if it’s not registered to your account.
No hidden charges. The exact amount displayed before confirmation is what you pay.
Recharges are processed automatically by our partners and cannot be reversed if partner confirms successful. Always confirm the number before completing payment.
Most orders begin processing within minutes after payment confirmation, in rare cases orders might take up to 7days to complete.
Yes. We never ask for your password. Only public usernames or links are required.
Order can be canceled after 7days if not started processing. Orders that have started processing cannot be canceled. Contact support immediately if there is an issue.
In most cases, order will be automatically canceled. Orders are processed using the exact link provided. Always double-check before submitting.
Activation time depends on the selected service. Most numbers remain active for up to 20 minutes until the verification SMS is received.
No. Virtual numbers are generally single-use and tied to one verification session.
If the service fails to deliver the OTP, you can cancel and request a new number where applicable. Refunds are automatic.
Acceptance depends on the platform’s verification rules. Most major platforms including WhatsApp, Facebook, TikTok, Twitter and Instagram are supported.
Select the card type, upload required details, and submit for review. Once approved, your wallet is credited.
Most submissions are reviewed within a short time. Complex verifications may take longer.
We accept a wide range of popular GiftCards and Dollar Cards. Check the trading page for the current list.
Cards may be rejected due to incorrect details, prior usage, or verification issues.
Rates are based on current market conditions and may vary depending on card type and demand.
A refill order restores engagement (likes, followers, views) that drops after delivery. If your service includes a refill guarantee and some engagement decreases within the refill period, it will be replaced free of charge.
“No Refill” means once your order is completed, any future drop will not be restored. These services are usually faster and more affordable but do not include stability coverage.
The refill period is the number of days your order is protected against drops. For example, a 30-day refill means any decrease within 30 days can be restored. After the period expires, refills are no longer available.
We do not require your password — only public usernames or links. While no service online can guarantee zero risk, our services are designed to follow safe delivery patterns to minimize issues.
Yes, small drops can happen naturally depending on the service type. If your service includes a refill guarantee, dropped engagement within the refill period will be restored automatically or upon request.
Most services require your account or post to be public during delivery. If your account is private, the system may fail to deliver and refunds may not apply once processing starts.
Large orders or high-demand services may take longer to complete. Processing means your order is in queue or actively delivering. If it exceeds the estimated time (7days), you can contact support with your order ID.
Changing your username while an order is running can cause delivery failure because the system tracks the original link. Always wait until the order is fully completed before making changes.
Orders cannot be canceled once they enter processing, but if it stays processing for too long you can request a cancellation. If your order has not started yet, contact support immediately for review.
Non-drop services are designed for higher retention and stability. While natural fluctuations can still occur, they are structured to minimize major losses.
Gradual delivery helps maintain account safety and makes growth appear natural. Sudden spikes can trigger platform monitoring systems.
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